Platforms: 4000 series and 6000 series platforms
Currently available: 4800 & 6800 firmware version 4.8 onwards
Installation:
- Download and install '470-citrixsip' via the CLI, don't reboot.
- Install the latest L7 Signaturtes under System | Updates | Layer 7 Signatures
- Reboot.
Overview:
Exinda can classify Session Initiation Protocol (SIP) Voice over IP (VoIP) calls and perform call based classification based on IP phone extensions within the corporate network. Exinda can monitor SIP VoIP calls being made from and/or to the office location. VoIP calls within a corporate setup are initiated by the SIP protocol followed by Real-time Transport Protocol (RTP) to carry the voice data.
Exinda statefully tracks the SIP call setup process and classifies call requests from the details available. Classification during initiation includes details in the form of Private Branch eXchange (PBX) extensions of caller and receiver, CODEC to be used for RTP voice data during conversation and network level data e.g., bytes transferred and data rates of voice data transmission.
Image 1: Per extension drill down analysis
Configuration Modes:
In VoIP, the digital signal processor (DSP) segments the voice signal into frames and stores them in voice packets. These voice packets are transported using IP in compliance with one of the specifications for transmitting multimedia (voice, video, fax and data) across a network: H.323 (ITU), MGCP (level 3, Bellcore, Cisco, Nortel), MEGACO/H.GCP (IETF), SIP (IETF), T.38 (ITU), SIGTRAN (IETF), Skinny (Cisco), etc. The only specification supported by Exinda at this stage is the Session Initiation Protocol (SIP). Hence only the voice calls made using SIP would be classified by Exinda.
Coders are used for efficient bandwidth utilization. Different coding techniques for telephony and voice packet are standardized by the ITU-T in its G-series recommendations: G.723.1, G.729, G.729A etc. The coder-decoder compression schemes (CODECs) are enabled for both ends of the connection and the conversation proceeds using Real-Time Transport Protocol/User Datagram Protocol/Internet Protocol (RTP/UDP/IP) as the protocol stack. Exinda VoIP monitoring is independent of the CODEC in use for encoding or decoding the voice data sent using RTP.
Image 2: Real Time Call Analysis
Features:
VoIP Overview Summary
Detailed (drill-down) SIP VoIP call monitoring. (image 1)
Realtime SIP VoIP call monitoring. (image 2)
VoIP Reporting - On demand and Scheduled PDF reports
* Detailed (drill-down) SIP VoIP Call Monitoring
Under Monitor | Applications, where 'sip-rtp' appears, there is a link next to it called 'View Calls'. This will take you to a list of SIP VoIP calls registered going through the Exinda. From here you can see the top inbound and outbound callers and callees in terms of data transferred. Furthermore, if you click on the link for an individual extension in the list, calls made or received by the extension will be displayed.
* Realtime SIP VoIP call monitoring
In the Monitor | RealTime section, the caller and the callee extensions will be displayed next to SIP-RTP traffic if the Exinda has detected the SIP VoIP call specific details.
Specific VoIP Information :
Caller Name
Caller Number
Caller Handset IP Address
Receiver Name
Receiver Number
Receiver Handset IP Address
Codec Type
Number of Calls - per number
Number of Calls - total
Number of Packets
MB Transfered - total per number
MB Transfered - per call
Average Throughput - total per number
Average Throughput - per call
Talk Time - Total Sum
Talk Time - Total per number
Talk Time - per call
Talk Time - Total Average
Talk Time - Average per number
Top 10 Callers graph
Top 10 Receivers graph
Support up to top 1000 callers and 1000 receivers
Analysis by:
Real Time
This Hour
Last Hour
Today
Yesterday
This Week
Last Week
This Month
Last Month
This Year
Last Year
Format:
HTML
PDF
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