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2015 Changes to eRate and Why They Matter

Ryan Tollofson

Director, Marketing

January 9, 2015

Schools and libraries just received a broadband funding boost, thanks to the December 11th announcement that the FCC is raising the eRate spending cap from $2.4 billion to $3.9 billion. This is great news for under-privileged schools struggling to catch up in the digital age. This change marks the first time eRate program funding has been increased since 1997, with the exception of a minor inflation adjustment in 2010.

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Why Your MSP Business Needs to Go Vertical

Tosan Martey

Business Analyst

December 12, 2014

There’s no question that building a sustainable business in today’s economy is harder than ever. Managed service providers face ongoing challenges such as declining prices, finding ways to differentiate their existing service offerings from their competitors, and customer retention. Many MSPs attempt to solve these issues by going broad. They’ll jump on every possible opportunity whether the job is in their skillset or not – you know, the old “say yes and figure it out later” approach.   And although some MSPs have found success with this strategy, going too broad means a lot of MSPs are missing out on the chance to stand out in a very crowded field.

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The State of Digital Learning in K-12

Tanya Gough

Senior Content Manager

December 5, 2014

When we talk about online learning, college is where the headlines are. We frequently talk about  MOOCs, distance learning technologies, flipped classrooms and BYOD policies. But digital learning has had a tremendous impact on K-12 education as well. The Evergreen Education Group has recently published their 2014 Keeping Pace with K-12 Digital Learning report, and it contains some fascinating insights into the current state of digital learning in the United States.

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Top 3 Reasons Your Customers Need Managed Application Performance Services

Thabang Mashologu

Director Product Marketing

November 28, 2014

Remember how IP convergence was supposed to simplify complexity? Well, it did, but there were some unintended consequences. The mass adoption of IP communications and services means that, in many enterprise network environments, applications essential to operations such as voice, collaboration, ERP and CRM tools must contend for bandwidth with non-critical, recreational or unsanctioned traffic like the latest cat video of the week on YouTube [here’s my personal favorite source].

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The Rise of Diva Users and How to Manage Them

Adam Davison

Director, Cloud Distribution

November 25, 2014

Today the right tools and strategies can make the difference between your IT network running efficiently or grinding to a halt. From an employee’s perspective, apps are the centre of their IT universe. They want what they need when they need it, and they want everything working at peak performance.  Let’s face it, users today have zero tolerance for poor network performance, and they’re on the phone the minute a glitch occurs.

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Online Learning Trends for 2015

Tanya Gough

Senior Content Manager

November 21, 2014

Keeping up with online learning is going to be tricky. The technology used to service this sector is changing rapidly, and no one has quite figured out how to optimize courses to maximize learning potential yet.  There are also fundamental differences in the way current online learning platforms, resources and curricula live on your network.

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How MSPs Can be Wi-Fi Heroes

Steven Singlar

President, Single Digits, Inc.

November 14, 2014

Internet access is hotter than it’s ever been with no sign of cooling off, and connectivity technologies now range from Wi-Fi to wired Ethernet to 3G/4G. Of course, not every business can afford or has the ability to support 3G/4G signals and this limits who can gain access.  Ethernet, specifically Wi-Fi, fits almost every business type due to low cost, availability on user devices, and the vast number of companies who can help get it installed.   These Ethernet/Wi-Fi networks are everywhere, and there is a tremendous amount of bandwidth available to users and unlimited amount of RF to connect to.  But users have a love/hate relationship with Wi-Fi.  They love the convenience of connectivity across all their many devices, but their frustration with Wi-Fi's unreliability and inconsistent access has reached a fever pitch.

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Teacher Tech: How Social Media is Transforming the Classroom

Tanya Gough

Senior Content Manager

November 12, 2014

A couple of weeks ago, Stephani Echeveste at USC Rossier published results from a small survey on the role technology plays in education today.  Bear in mind that the survey sample was admittedly small, with 310 mostly American participants, and about half were recruited largely through the Twitter #EdChat group, suggesting a build-in bias toward social media and technology in general.  Nevertheless, the findings were fascinating, and since we just spoke about what students want, it only seemed fair to give teachers their turn.

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The Internet of Things and the Future of Business

Tanya Gough

Senior Content Manager

November 7, 2014

When it comes to the Internet of Things, most media attention has been on the consumer-facing side: what sort of devices will be connected, and what sort of functionality will they have? But from a business perspective, the ramifications of IoT run much deeper. Last week, the Harvard Business Review published an excellent article by Joey Fitts, “The Internet of Things Will Change Your Company Not Just Your Products,”  on the impact of IoT on the way businesses operate in the future.  From an MSP and technology perspective, many of the key points Fitts identifies represent major business opportunities or potential pitfalls, depending on how ready you are. Here are just a few of them:

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Campus Technology Outlook For 2015

G. McGlynn

Content Marketing Associate

November 5, 2014

We're in the last legs of the 2014 academic year. Thanksgiving is just around the corner, followed closely by final exams, a short winter break and then a fresh term in the top of 2015. According to EDUCAUSE, 99% of college students now own one Internet-enabled device, 92% own at at least two, and 59% own at least three or more. If you're part of a campus IT department, it's time to start putting some thought towards the number of students who will be returning to school with four, five or more devices after the holiday season and how this will directly impact the performance of your network.

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