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Why Your MSP Business Needs to Go Vertical

Tosan Martey / Fri, Dec 12, 2014 / 8:58 AM
There’s no question that building a sustainable business in today’s economy is harder than ever. Managed service providers face ongoing challenges such as declining prices, finding ways to differentiate their existing service offerings from their competitors, and customer retention. Many MSPs attempt to solve these issues by going broad. They’ll jump on every possible opportunity whether the job is in their skillset or not – you know, the old “say yes and figure it out… Read More

The State of Digital Learning in K-12

Tanya Gough / Fri, Dec 05, 2014 / 3:02 PM
When we talk about online learning, college is where the headlines are. We frequently talk about  MOOCs, distance learning technologies, flipped classrooms and BYOD policies. But digital learning has had a tremendous impact on K-12 education as well. The Evergreen Education Group has recently published their 2014 Keeping Pace with K-12 Digital Learning report, and it contains some fascinating insights into the current state of digital learning in the United States. Read More

Top 3 Reasons Your Customers Need Managed Application Performance Services

Thabang Mashologu / Fri, Nov 28, 2014 / 10:46 AM
Remember how IP convergence was supposed to simplify complexity? Well, it did, but there were some unintended consequences. The mass adoption of IP communications and services means that, in many enterprise network environments, applications essential to operations such as voice, collaboration, ERP and CRM tools must contend for bandwidth with non-critical, recreational or unsanctioned traffic like the latest cat video of the week on YouTube [here’s my personal favourite source]. Read More

The Rise of Diva Users and How to Manage Them

Adam Davison / Tue, Nov 25, 2014 / 8:45 AM
Today the right tools and strategies can make the difference between your IT network running efficiently or grinding to a halt. From an employee’s perspective, apps are the centre of their IT universe. They want what they need when they need it, and they want everything working at peak performance.  Let’s face it, users today have zero tolerance for poor network performance, and they’re on the phone the minute a glitch occurs. Read More

Online Learning Trends for 2015

Tanya Gough / Fri, Nov 21, 2014 / 10:57 AM
Keeping up with online learning is going to be tricky. The technology used to service this sector is changing rapidly, and no one has quite figured out how to optimize courses to maximize learning potential yet.  There are also fundamental differences in the way current online learning platforms, resources and curricula live on your network. Read More